Official NYC Information Center at Macy's Herald Square

Manhattan – Midtown West

Official NYC Information Center at Macy's Herald Square

151 W. 34th St. (bet. Seventh Ave. and Broadway)
Manhattan, NY 10011
  • phone: 212-484-1222
  • hours: Mon.–Fri., 9am–7pm; Sat., 10am–7pm; Sun., 11am–7pm. Closed Thanksgiving Day and Christmas Day.
  • get directions


Housed inside the world's largest department store, the Official NYC Information Center at Macy's Herald Square is more than a visitor center. In addition to the City specialists who are there to answer any of your questions, the center also features touch-screen information kiosks to help you plan your trip, featuring Google maps and the ability to print directions; a multitude of guides and maps; and tickets for various attractions (many discounted). Visitors can also enjoy a Macy's 10%-off Visitors Shopping Pass, which is obtainable for free from the center's specialists or by using a driver's license or passport at one of the kiosks. Located inside the Macy's flagship on 34th Street between Seventh Avenue and Broadway, the center is convenient not only to many subway lines, but also the Long Island Rail Road, New Jersey Transit and Amtrak—which all operate in and out of Penn Station, located across the street. In addition, 34th Street is a major shopping hub in Manhattan and the location of a number of flagship stores.

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