NYC - The Official Guide

NYC Broadway Week: Frequently Asked Questions


What does the 2-for-1 Ticket Offer entail?

With the NYC Broadway Week 2-for-1 Ticket Offer, you get 50% off each ticket with a minimum of two tickets purchased. There is a two-ticket minimum per purchase. Rather than one free ticket for every full-price ticket, all tickets will be issued at 50% off their original price (plus applicable taxes and fees). Your shopping cart will show the exact number of tickets you will receive.

Why can't I find seats?

If no seats are available, it's possible that the show has sold out at the offer rate. Please choose another date or check back at a later time to see if the show has released more discounted seats. Also check each show's terms and conditions to make sure you're not selecting a performance on a blacked-out date.

What is the Upgrade Option?

This 2-for-1 offer includes the option of upgraded seats. Upgraded seat options include those closer to the stage and/or with a better view than regularly priced seats. Upgraded tickets will be issued at 50% off their original price plus a flat $20 per ticket. Please note that upgraded seats usually have a higher starting price than regular seats.

What are the general ticket sales codes?

2-for-1 tickets: BWAYWK
2-for-1 tickets with Upgrade Option: BWAYUP

Where do I enter my code for general ticket sales?

Telecharge: Once you select the 2-for-1 Ticket Offer or the Upgrade Offer, you will be taken to the show’s offer page where your code will already be applied. Enter your preferences and click NEXT to choose your seats. NYC Broadway Week seats are displayed on the seating chart in orange and regular price seats in blue. You may also visit and enter a code.

Ticketmaster: On the ticket purchase page, enter the code in the offer code box above the interactive seat map. Once the code is entered, the map will show you the seats that are available for the 2-for-1 offer in dark blue. The offer details and cost per ticket are displayed on the right.

Contacting NYC Broadway Week Ticketing Services

If you are having problems purchasing your tickets online, please call the appropriate number below:

    Telecharge Customer Service: (800) 447-7400
    Ticketmaster Customer Service: (877) 250-2929
    Disney Customer Service: (866) 870-2717