Go West Tours is a destination management company specializing in group travel. Tours are sold only through tourism professionals (travel agencies and tour operators). The types of trips they provide are customized leisure, incentive and special-interest group travel, as well as separate departments for congresses and FITs. Go West's clients come mostly from Europe and South America. They are primarily concerned with quality service and dedication to their clientele—customer satisfaction is their priority. Moreover, they offer very competitive rates, especially for tour operators. Their staff is constantly in search of new ideas, and they show a genuine passion for what they do.